Get your personal AI Assistant available 24/7

On average a host spends 40-50 mins a day replying to repetitive guest messages, stopping the staff from focusing on what is important.

Discover how your AI Personal Assistant can take care of this aspect and so much more. Time to begin!

8000+ hotels & property managers have chosen E4jConnect
e4jConnect channel manager Capterra rates e4jConnect channel manager Trustpilot rates
Manage Guest Messages with AI Assistant

AI-powered Assistant:
Meet the perfect coworker

Break the language barriers

Get your AI personal assistant capable of speaking every language and interact with guests all over the world.

Top quality communication with a Human Touch

Human-Like chatbot designed to provide high quality and fast replies to your guests. No pre-built template.

Manage your online reputation

Reviews are crucial for your business, more reviews translates in higher volume of reservations. Don’t miss any opportunity and take advantage of the AI to collect more reviews.

Cut down check-in queues

The check-in process may take some time. Release frontdesk pressure by letting the AI to guide your guests through it.

AI-empowered response generator to connect with your guests

Look after your guests throughout their journey with a human-oriented AI virtual agent operating 24/7.

Both you and your guest will always have full control of the situation, whether or not you decide to use the automatic generation. Your customers can always decide to look for a human interaction, keeping a seamless guest experience as the main goal.

AI Assistant helps you 24/7

Chat with Plaza Hotel

Hey, I was wondering if we need to pre-checkin? Can we do it online? If so, what's the link?
Thank you!🙏
Ciao, mi chiedevo se dobbiamo fare il pre-checkin? Possiamo farlo online? Se sì, qual è il link? Grazie!🙏
Hola, me preguntaba si necesitamos realizar el check-in previo. ¿Podemos hacerlo en línea? Si es así, ¿cuál es el enlace? ¡Gracias!🙏
Hey, ich habe mich gefragt, ob wir vorab einchecken müssen. Können wir das online machen? Wenn ja, wie ist der Link? Danke!🙏
Hé, je me demandais si on devait faire un pré-enregistrement? Pouvons-nous le faire en ligne? Si oui, quel est le lien? Merci!🙏
事前チェックインは必要でしょうか。
オンラインでできますか。できる場合、リンクは何ですか。ありがとうございます!🙏
Hello Katie,
Yes, you can pre-check-in online!
Here's the link to do so:
https://hotel-website.com/pre-checkin/Y9G5V7

If you have any other questions, feel free to ask! Greetings from Plaza Hotel
- Al Assistant
Ciao Francesca,
Sì, puoi effettuare il pre-check-in online!
Ecco il link per farlo:
https://hotel-website.com/pre-checkin/Y9G5V7

Se hai altre domande, non esitare a chiedere!
Saluti dal Plaza Hotel
- Al Assistant
Hola Gabriela,
Sí, puedes realizar el check-in anticipado en línea. Aquí tienes el enlace para hacerlo:
https://hotel-website.com/pre-checkin/Y9G5V7

Si tienes alguna otra pregunta, ¡no dudes en preguntar! Saludos desde el Hotel Plaza
- Al Assistant
Hallo Frank,
Ja, Sie können online vorab einchecken!
Hier ist der Link dazu:
https://hotel-website.com/pre-checkin/Y9G5V7

Wenn Sie weitere Fragen haben, stellen Sie diese einfach! Grüße vom Plaza Hotel
- Al Assistant
Bonjour John,
Oui, vous pouvez pré-enregistrer en ligne!
Voici le lien pour le faire:
https://hotel-website.com/pre-checkin/Y9G5V7

Si vous avez d'autres questions, n'hésitez pas à les poser! Salutations de l'hôtel Plaza
- Al Assistant
こんにちは、ジョン。
はい、オンラインで事前チェックインできます。そのためのリンクはこちらです:
https://hotel-website.com/pre-checkin/Y9G5V7
他にご質問がございましたら、お気軽にお問い合わせください。
プラザ ホテルよりご挨拶申し上げます。
- Al Assistant

Anticipate your guest needs to provide the finest experience

Your AI assistant has access to all your previous customer conversations learning from real requests and necessities. Make the most of the AI data analysis potential and play ahead by taking advantage of your guests Most Frequent Topics to understand their needs.

Overcome language barriers, and meet your guests halfway with an enhanced AI that speaks every language.

Train your AI Assistant to get rid of tedious messages

Tired of answering questions like: “What time is the breakfast?”, “Is the Wi-Fi available in the room? Which is the password?”.
Educate the AI about your property with customizable instructions to reply to time-consuming questions.

Teach AI Assistant to answer guests
Plaza Hotel - Reviews and Rating
John Doe
The apartment is very nice and new, but we had problems with the hot water and the air conditioning, which wasn’t working. The owner was always available to help as much as he could.
Plaza Hotel

Automatized generation of tailored reviews on Booking.com and Airbnb

Your AI personal assistant works independently to create and publish individual reviews based on your guests feedback, while you focus on your priorities.
No pre-set answers, the AI technology is tailored to provide authentic and human-oriented reviews.

Boost your online reputation!

Studies revealed
”On average, the conversion rate of a product can increase by 142% as it accumulates reviews” (Source).

The AI Virtual Agent can automatically post a review to your Airbnb guests, encouraging them to leave a public review for your property.

Unmatched processing power at your service

Give personalized commands to your AI Assistant and let it handle difficult and time-consuming activities for you.

With a dedicated chat-like interface, interacting with your AI-Assistant is easy and quick. Make the most of this cutting-edge technology and watch your AI-Assistant take care in the blink of an eye of tasks that once required several minutes.

AI Assistant

Search the reservation made by John Smith.
 
Booking.com Reservation Badge Airbnb Reservation Badge Expedia Reservation Badge
How's the average length of stay this month? Is it higher or lower than last month?
 
Is it positive or negative in general?
 
We need to change the beds of the Studio Apartment before the guests arrive tomorrow. Please set a reminder for early in the morning.
 
Reminder Badge
How much does the Studio Apartment for 2 guests cost for next weekend?
 
Book the "Standard Rate" for our customer John Smith (This email address is being protected from spambots. You need JavaScript enabled to view it.). Add a note to reserve a parking space.
 
John Smith ordered a bottle of wine that costs € 50. Can you update their bill?
 
Reservation Modified Badge
Find the reservation from John Smith and notify him that the Wi-Fi access was changed to ABCD12345.
 
Reservation Notified Badge
Is the Studio Apartment available next weekend?
 
Cancel the booking made by John Smith for tomorrow because they lost the flight.
 
Is it now available for next weekend?
 
Self check-in journey

Minimize time waste with self check-in

Avoid check-in queues and improve your guest experience throughout their journey. The AI Assistant that takes care of most tasks: collecting guest details, uploading documents, online signature, etc.

Your virtual “receptionist” will guide your guests from the early phase of the self check-in until their departure.

Join the Future of Hotel Operations by Embracing AI Automation

Unlock your 30-day free trial now!
All you need is an active Airbnb or Booking.com account.

50+
Hours per week saved with the AI Virtual Assistant
24/7
AI responds to your customers' needs at any time of day
100+
Languages are supported by AI to remove communication barriers
+45%
Improve staff productivity with AI tools that handle routine tasks

8000+ accommodation owners are already saving money from OTA commissions thanks to e4jConnect

What our clients say

Frequently Asked Questions (FAQs)

The E4jConnect AI functionalities are powered by OpenAI - ChatGPT. Please, keep in mind that the results of all the operations performed through artificial intelligence, which is an experimental technology, may occasionally be incorrect or misleading. E4jConnect cannot be retained responsible for the so called "AI hallucinations".

With an AI virtual agent available 24/7, you and your staff will be able to reduce your workload and focus on improving your guests experience. 
You will be able to personally teach your AI assistant to provide responses in any spoken language, effectively addressing guest messages and reviews.
Front desk operations will be streamlined through the AI virtual assistant, which will guide guests through the self check-in process. Guests will have the ability to upload and electronically sign their documents, which will be promptly collected by the AI, ensuring a smooth and efficient experience.

The E4jConnect AI service can help your staff in automating several tasks, for example: search bookings, search and calculate statistics, modify and delete bookings, get rooms rates and availability, create new bookings and close listings, notify customers, provide valid answers to guests' questions and translate their messages downloaded from the OTAs, review your guests and reply to their feedback, etc. This is not like using an external AI service, because you can have your own and tailored AI assistant that knows exactly what is happening within your facility, whether this is a hotel, b&b, hostel, vacation rental or camping.

Of course. By integrating the AI chatbot in your website, you will be able to contact all your guests, therefore also the ones coming from Airbnb, Booking.com, Expedia, Vrbo etc.
Everything will be managed from your own website and this makes the service suitable for any short-term property: Hotels, Vacation Rentals, B&Bs, Campings, Resorts. 
Do note that it can be possible only if the OTA channel is correctly synchronized with Vik Channel Manager.

In order to get the AI chatbot, you will need to use our VikBooking and Vik Channel Manager plugins + E4JConnect subscription. Do consider that our plugin VikBooking is the only certified Booking Engine + PMS for accommodations to be available for WordPress or Joomla websites as a native plugin that supports a full integration with the OpenAI - ChatGPT system. 
With our solution you will have everything integrated into your website and will not have to rely on external AI services, because you can have your own and customized AI assistant that knows exactly how your business work. 

Yes, you can test for free all the AI channel features for a short-term of 30 days thanks to the E4jConnect Trial software that we offer on our website page https://e4jconnect.com/free-channel-manager-trial and that you can download and install on the WordPress website of your hotel / b&b / vacation rental / hostel / camping.

If you already have an active subscription, you can contact us to receive a trial of a few weeks.

In order to be able to properly utilize the AI tools, you should always make sure to be using our latest plugin versions: Vik Channel Manager 1.9.0 and VikBooking 1.17.0 (Joomla), 1.7.0 (WordPress). On top of that, the dedicated AI channel must be enabled for your E4jConnect subscription. It is a service that can be purchased when placing a subscription on this website. This will work exactly like how you currently renew your active OTAs, such as Booking.com, Airbnb, Expedia, etc. You will obviously be able to terminate the usage of the AI tools by simply not renewing a subscription for the channel dedicated to the AI tools.

What's needed to start using the service?

All you need is the Booking Engine, the Channel Manager, and an active e4jConnect subscription for the desired channels.

Please note that our "Vik" plugins require you to have a working website built with WordPress or Joomla.

Don't you have our "Vik" plugins yet?

You can purchase them from our respective marketplaces, depending on the platform used by your website.

Get them for WordPress Get them for Joomla

Already have our "Vik" plugins?

The only thing left is the subscription for the e4jConnect Channel Manager service. Choose the channels you wish to connect.
And you'll be all set!

Subscribe now


e4jConnect.com and e4j - Extensionforjoomla.com are not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
E4J s.r.l. - VAT N. 06794860483

PCI-DSS Compliant