Knowledge Base » Useful Functions » Smart Balancer » Automatic Rates Adjustments
1.6.3

As the name suggests, this type of rules of the Smart Balancer are useful for automatically increasing or reducing the rates on the website and on the OTAs on some dates of the year, when the remaining availability of some room types is greater than or lower than a certain number of units.

Rates could be Increased automatically on some dates and for some room types, by using absolute or percentage values. You could set up a similar rule for example, to increase the rates when the number of units left is less than 3 units. This way, the last 3 units to be sold on some dates could be more expensive.

Alternatively, you could let the Smart Balancer automatically discount the rates on some dates, and for some room types, when you still have a lot of rooms to sell on certain dates. In this case, you can also set up a number of days in advance for when the discount can be applied. For example: discount the rates one week before when you still have 15 units to sell on some dates.

This kind of rules are automatically executed by the channel manager upon receiving a ping from the e4jConnect servers. The default execution interval is every hour to check the remaining availability, to see if the rules criteria match with the configuration and remaining availability.

How to cancel the rates adjustment produced by a rule

If you need to undo a modification of the rates made by the execution of a Smart Balancer rule, then you should use Vik Booking to remove the Special Price that the system generated. You can look at the execution logs of your rule to see the IDs of the Special Prices that were generated by the Smart Balancer to increase or reduce the rates. By removing these Special Prices, the rates will become the same as before the execution of the rule.
Otherwise, you can use the page Rates Overview of Vik Booking to manually set the correct and desired rates. What's important, is to have the correct rates on your website with Vik Booking.
At that point, you can launch a full refresh of rates by using the function Bulk Actions - Rates Upload and the system will transmit to the channels the rates of your website.

Please notice that rules of type Automatic Rates Adjustments will always consider the pricing rules for the channels that you configured from the function Bulk Actions - Rates Upload. This involves the channels to be updated, their pricing models, and also the settings for modifying the website rates for the OTAs. This means that if you usually transmit rates to the channels increased by x%, a Smart Balancer rule will use this setting too, on top of what was configured for the rates adjustment.

Last Update: 2017-07-17 12:45
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