Get your personal AI Assistant available 24/7

On average a host spends 40-50 mins a day replying to repetitive guest messages, stopping the staff from focusing on what is important.

Discover how your AI Personal Assistant can take care of this aspect and so much more. Time to begin!

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8000+ hotels & property managers have chosen E4jConnect

e4jConnect channel manager Capterra rates

e4jConnect channel manager Trustpilot rates

AI-powered Assistant:
Meet the perfect coworker

Break the language barriers

Get your AI personal assistant capable of speaking every language and interact with guests all over the world.

Top quality communication with a Human Touch

Human-Like chatbot designed to provide high quality and fast replies to your guests. No pre-built template.

Manage your online reputation

Reviews are crucial for your business, more reviews translates in higher volume of reservations. Don’t miss any opportunity and take advantage of the AI to collect more reviews.

Cut down check-in queues

The check-in process may take some time. Release frontdesk pressure by letting the AI to guide your guests through it.

AI-empowered response generator to connect with your guests

Look after your guests throughout their journey with a human-oriented AI virtual agent operating 24/7.

Both you and your guest will always have full control of the situation, whether or not you decide to use the automatic generation. Your customers can always decide to look for a human interaction, keeping a seamless guest experience as the main goal.

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Anticipate your guest needs to provide the finest experience

Your AI assistant has access to all your previous customer conversations learning from real requests and necessities. Make the most of the AI data analysis potential and play ahead by taking advantage of your guests Most Frequent Topics to understand their needs.

Overcome language barriers, and meet your guests halfway with an enhanced AI that speaks every language.

Train your AI Assistant to get rid of tedious messages

Tired of answering questions like: “What time is the breakfast?”, “Is the Wi-Fi available in the room? Which is the password?”.
Educate the AI about your property with customizable instructions to reply to time-consuming questions.

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Plaza Hotel - Reviews and Rating

John Doe

The apartment is very nice and new, but we had problems with the hot water and the air conditioning, which wasn’t working. The owner was always available to help as much as he could.

Plaza Hotel

Automatized generation of tailored reviews on Booking.com and Airbnb

Your AI personal assistant works independently to create and publish individual reviews based on your guests feedback, while you focus on your priorities.
No pre-set answers, the AI technology is tailored to provide authentic and human-oriented reviews.

Boost your online reputation!

Studies revealed

”On average, the conversion rate of a product can increase by 142% as it accumulates reviews” (Source).

The AI Virtual Agent can automatically post a review to your Airbnb guests, encouraging them to leave a public review for your property.

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Description

Minimize time waste with self check-in

Avoid check-in queues and improve your guest experience throughout their journey. The AI Assistant that takes care of most tasks: collecting guest details, uploading documents, online signature, etc.

Your virtual “receptionist” will guide your guests from the early phase of the self check-in until their departure.

Join the Future of Hotel Operations by Embracing AI Automation

Unlock your 30-day free trial now!
All you need is an active Airbnb or Booking.com account.

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50+

Hours per week saved with the AI Virtual Assistant

24/7

AI responds to your customers' needs at any time of day

100+

Languages are supported by AI to remove communication barriers

+45%

Improve staff productivity with AI tools that handle routine tasks

8000+ accommodation owners are already saving money from OTA commissions thanks to e4jConnect

What our clients say

E4jconnect channel manager

e4jConnect is an amazing tool-set we've been using their software since 2016, exchanged hundreds of emails, always prompt and very analytic replies, we have built more than 70 websites with reservation/booking system incorporated, it truly is a game changer hotels-villas-apartments.

— George

SamiComputers Web Agency

Best support out there

The best and most affordable channel manager and booking engine for small to medium hotels. There is really no comparisons. The customer support has been the best i have ever seen. For small businesses that dont have in house tech support this is crucial.

— Kjell

Owner of Mystic Sands - Tonga

Excellent option for independent hotels

By being installed on your website you have control of the customer database, payments and traffic to your website. I am a web developer and I have several clients to whom I have recommended this program and to date it has met their expectations.

— Wladimir

Web Agency

Great product

It's even simpler to book at our own hotel website then Booking and saves us a huge amount of Booking.com commission. With the new update VIK-Booking plugin is a no-brainer to buy and install. Our uptime of the last year was 100%.

— Andre

Owner of Asgard Hotel BV

I've reduced my time of work!

Thanks to the Rooms Categorization and the Channel Manager I've reduced the time of work. The plugin is very intuitive in almost all of it. I love the teamwork!

— Miguel

Owner of Bonito Inn

A very good booking system together with a very useful channel manager

I purchased it because I needed to integrate my website with all the channels. It made easier for us planning the day thanks to the dashboard and thanks to the overview occupation of the month. We can see which room had to be done first, depending on how late the guests arrived. With all these tools, it is helping us to make a plan every morning for the entire day and to focus our attention commercially.

— Frank

Owner of BB Heart of Leiden

Frequently Asked Questions (FAQs)

The E4jConnect AI functionalities are powered by OpenAI - ChatGPT. Please, keep in mind that the results of all the operations performed through artificial intelligence, which is an experimental technology, may occasionally be incorrect or misleading. E4jConnect cannot be retained responsible for the so called "AI hallucinations".

With an AI virtual agent available 24/7, you and your staff will be able to reduce your workload and focus on improving your guests experience.
You will be able to personally teach your AI assistant to provide responses in any spoken language, effectively addressing guest messages and reviews.
Front desk operations will be streamlined through the AI virtual assistant, which will guide guests through the self check-in process. Guests will have the ability to upload and electronically sign their documents, which will be promptly collected by the AI, ensuring a smooth and efficient experience.

The E4jConnect AI service can help your staff in automating several tasks, for example: search bookings, search and calculate statistics, modify and delete bookings, get rooms rates and availability, create new bookings and close listings, notify customers, provide valid answers to guests' questions and translate their messages downloaded from the OTAs, review your guests and reply to their feedback, etc. This is not like using an external AI service, because you can have your own and tailored AI assistant that knows exactly what is happening within your facility, whether this is a hotel, b&b, hostel, vacation rental or camping.

Of course. By integrating the AI chatbot in your website, you will be able to contact all your guests, therefore also the ones coming from Airbnb, Booking.com, Expedia, Vrbo etc.
Everything will be managed from your own website and this makes the service suitable for any short-term property: Hotels, Vacation Rentals, B&Bs, Campings, Resorts.
Do note that it can be possible only if the OTA channel is correctly synchronized with Vik Channel Manager.

In order to get the AI chatbot, you will need to use our VikBooking and Vik Channel Manager plugins + E4JConnect subscription. Do consider that our plugin VikBooking is the only certified Booking Engine + PMS for accommodations to be available for WordPress or Joomla websites as a native plugin that supports a full integration with the OpenAI - ChatGPT system.
With our solution you will have everything integrated into your website and will not have to rely on external AI services, because you can have your own and customized AI assistant that knows exactly how your business work.

Yes, you can test for free all the AI channel features for a short-term of 30 days thanks to the E4jConnect Trial software that we offer on our website page https://e4jconnect.com/free-channel-manager-trial and that you can download and install on the WordPress website of your hotel / b&b / vacation rental / hostel / camping.

In order to be able to properly utilize the AI tools, you should always make sure to be using our latest plugin versions: Vik Channel Manager 1.9.0 and VikBooking 1.17.0 (Joomla), 1.7.0 (WordPress). On top of that, the dedicated AI channel must be enabled for your E4jConnect subscription. It is a service that can be purchased when placing a subscription on this website. This will work exactly like how you currently renew your active OTAs, such as Booking.com, Airbnb, Expedia, etc. You will obviously be able to terminate the usage of the AI tools by simply not renewing a subscription for the channel dedicated to the AI tools.